Have questions? Look no further. Our FAQ make it easy to find answers to your most pressing inquiries. If you do not find your answer here, please feel free to contact us.

Can I cancel a course registration after payment?

In some cases we can allow this, please refer our Refund and Cancellation policy for details.

Can I reschedule a course for which I have already confirmed my participation?

In some cases we can allow this, please refer our Refund and Cancellation policy for details.

Is your website secure?

Yes, our website is protected with SSL and the latest website security technologies.

Are my card details secure?

Yes, your card details are absolutely secure. We do not store any information related to your cards, these details are handled by Visa or MasterCard only.

What are the available modes of payment?

We accept payments via cheque, bank transfer or online payment via our website.

Which cards do you accept for online payments?

We accept payments via Visa and MasterCard only.

Will I incur any additional charge for making payment via credit or debit card?

No, there will be no additional charge for payments via credit or debit cards.

Can I make a payment via bank transfer?

Yes, Bank Transfer is our preferred payment option, however, all bank charges for the transfer should be borne by you.

Do you offer an installment plan?

Yes, we offer installment plan for credit/debit cards issued from one of these banks:

  • Emirates NBD
  • Rak Bank
  • Mashreq Bank
  • ADCB
  • Dubai First
  • Al Hilal Bank
  • Deem
  • Dubai Islamic Bank
  • Emirates Islamic
  • Mawarid Finance
  • SABB
  • Bank Al Jazira
  • Alawwal Bank
  • Riyad Bank
  • The Saudi Investment Bank

The minimum total amount required to avail the installment option is AED 1100.

How do I contact your company if my question is not answered here?

Feel free to contact us using any of the available channels on our Contact Us page.

Where are you located?

We are located in Dubai, United Arab Emirates. For detailed location address, please visit our Contact Us page.