Leadership Skills
Leadership is action, not position.

About The Program

Effective Leadership is one of the most challenging skills to master. Employees often find themselves promoted but are not equipped to lead a successful team. This workshop equips participants with the best practices and trends in Effective Leadership.

Course Objectives

    • By the end of this workshop, participants will be able to:

    • Define the attributes of an effective leader.
    • Define the differences between leading and managing.
    • Identify the challenges holding you back as a leader.
    • Recognize various leadership styles you can adopt.
    • Explore your leadership style based on situational leadership.
    • Adapt your style to improve communication.
    • Develop your skills as a coach and mentor.
    • Create a vision for your team
    • Develop an action plan for implementation.

Course Outline

    • Module One

    • What is Leadership?
    • Do you want to Manage or Lead?
    • The difference between managing and leading.
    • Skills and behaviors to be an effective leader.
    • Identify your preferred leadership style.
    • Be true to your strengths.
    • Personal SWOT Analysis.
    • The importance of self awareness.
    • Soliciting feedback
    • Committing to life long learning.
    • Module Two

    • Situational Leadership.
    • Directing.
    • Coaching.
    • Supporting.
    • Delegating.
    • When to use the different styles?
    • Module Three

    • Communication essentials.
    • The Iceberg Model.
    • Values, Beliefs and Attitudes.
    • Internal communication.
    • The constellation of three forces.
    • Communication styles.
    • Strengths and limitations of the different styles.
    • Adapting your natural style.
    • Body Language: The hidden message.
    • Rapport building skills.
    • Social Intelligence.
    • Module Four

    • Understanding motivation.
    • Maslow’s hierarchy of needs
    • The ‘Two Factor Theory’ by Frederick Herzberg
    • How does motivation work?
    • Module Five

    • Performance coaching
    • The GROW Model
    • Applying the GROW Framework
    • Module Six

    • The definition of performance management.
    • What is not performance management?
    • Defining performance objectives for improvement.
    • Writing SMART performance objectives
    • The difference between Judgmental and Behavioral feedback.
    • Giving difficult feedback using the DESC Model.

    I am Interested

    12 hours (2 days, 6 hours each day)
    Online Live Classroom / Face to Face
    Please submit above form to receive registration and fee information.
    What is included?
    Certificate of Completion
    Training Material
    Post Training Support
    Lunch and Refreshments
    Free Valet Parking