HR Management
Develop your ability to efficiently manage people and organization goals.

About The Program

This course provides participants with the key skills, knowledge and attributes essential for the effective management of Human Resources.

Course Objectives

    • By the end of this course, participants will be able to:

    • Describe the role and responsibility of an HR professional.
    • Examine the processes of recruitment and selection.
    • Gain skills for behavioral based interviewing techniques.
    • Identify fair practices in Human Resources.
    • Apply coaching skills for employee development.
    • Understand the disciplinary procedure.
    • Understand the key elements of performance evaluation.
    • Examine motivational factors and reward management.

Course Outline

    • The role of HR in an organization

    • What is Human Resource Management?
    • Strategies for talent management.
    • Competency based Human Resource Management

    • Definition of competency.
    • Why competencies are important?
    • Types of competencies.
    • The benefits of a competency framework.
    • Design and develop a competency framework.
    • Attracting Talent

    • Introduction to recruitment and selection.
    • Recruitment and selection pitfalls.
    • Writing effective job descriptions.
    • Effective candidate screening.
    • Behavioral based interviewing techniques.
    • Using interview assessment tools.
    • Post interview evaluation.
    • Key principles for onboarding and induction.
    • Developing and Managing Talent

    • The difference between Coaching, Counselling and Mentoring
    • Coaching and mentoring skills.
    • The benefits of using coaching with employees.
    • Apply the GROW model in coaching.
    • Managing Disciplinary Issues

    • Fair Practices.
    • Definition of a code of conduct.
    • Disciplinary procedures.
    • Dealing effectively with a disciplinary issue.
    • Conducting a disciplinary interview.
    • Implementing a disciplinary action.
    • Holding an appeal.
    • Implement a Personal Improvement Plan.
    • Giving constructive feedback.
    • Succession Planning

    • The importance of succession planning.
    • The five stages of developing a succession plan.
    • The disadvantages of not having a succession plan.
    • Evaluating Talent

    • Performance reviews.
    • Conducting an effective performance evaluation.
    • The Bell Curve.
    • Defining SMART performance objectives.
    • Identifying training needs and plans.
    • Retaining Talent

    • Overview of reward management.
    • The definition of motivation.
    • How motivation impacts performance?
    • Creating a motivational culture.
    • Retaining your talent.
    • Conducting exit interviews.

    I am Interested

    18 hours (3 days, 6 hours each day)
    Online Live Classroom / Face to Face
    Please submit above form to receive registration and fee information.
    What is included?
    Certificate of Completion
    Training Material
    Post Training Support
    Lunch and Refreshments
    Free Valet Parking